We are committed to delivering a website that is accessible and inclusive for all users, regardless of ability, technology or environment.
Our website has been designed and developed in accordance with the Web Content Accessibility Guidelines (WCAG) 2.2 These internationally recognised standards aim to make web content more perceivable, operable, understandable and robust for people with a wide range of access needs.
What WCAG 2.2 AA means in practice:
- Perceivable: We ensure that content is presented in ways that users can recognise and interpret, including alternatives for non-text content, sufficient colour contrast and support for screen readers.
- Operable: All functionality is accessible via keyboard, with clear focus indicators and logical navigation. Time-based interactions allow for adequate user control.
- Understandable: Content is written clearly, forms are labelled effectively and error messages are meaningful to assist users with cognitive or language challenges.
- Robust: Our site is built using clean, semantic code that works reliably across modern browsers, assistive technologies and devices.
Non-compliance with the accessibility regulations
- Images on some pages do not always have suitable image descriptions or the descriptions are missing. Users of assistive technologies may not have access to information conveyed in images. This fails WCAG 2.2 success criterion 1.1.1 (Non-text Content).
- Some headings are not presented in a logical hierarchical order (e.g. skipping from H1 to H3 without an H2). This does not meet WCAG 2.2 success criterion 1.3.1: Info and Relationships, which requires content structure to be conveyed programmatically for assistive technologies.
- Some links do not have accessible labels, meaning their purpose is not clear to users of assistive technologies. This fails WCAG 2.2 success criterion 2.4.4: Link Purpose (In Context) and 4.1.2: Name, Role, Value, which require that links be programmatically identifiable and convey a clear purpose without relying solely on surrounding content.
What we’re doing to improve accessibility
We conduct regular accessibility audits, usability testing and manual reviews to identify and remove barriers. Accessibility and inclusive design are not one-off tasks – they are embedded in our ongoing development, QA and content creation processes.
If you encounter any issues accessing content on our website, or have suggestions for improvement, we welcome your feedback.
Please contact us at [email protected], and we will do our best to assist you.
