Evidence guided and outcome driven
We use research and experimentation to help teams prioritise what matters most – reducing risk and accelerating value creation.
Research and insight
Our research and insight services uncover the ‘what’ and the ‘why’ behind user behaviour, providing actionable insights to develop strategy, influence design and power roadmaps.
Experience design
We design end-to-end experiences that are simple, efficient, and easy to use. From mapping user journeys to creating seamless interactions, we design experiences that deliver transformative business outcomes.
Technology and build
We have long-standing partnerships with best-in-class DXP, CMS and commerce platforms, allowing us to guide sustainable technology choices and deliver high performance, business critical websites and digital services.
Experimentation and CRO
Our experimentation and CRO programmes are designed to optimise digital experiences, de-risk development initiatives and uncover opportunities for growth.
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Experts in digital experience platforms
As long term partners of Optimizely, Umbraco and other enterprise platforms, we offer unmatched expertise in the design and delivery of business critical websites and digital services.
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Built on partnership and trust
We act as a strategic extension of our clients internal teams, collaborating closely and sharing our expertise to build long-term value together.
We were really impressed with how DotCentric took the time to fully understand our organisation, our members, what we do and how we work. This ensured that we were all aligned in what we wanted to achieve and worked efficiently together as one team.
Following a competitive tendering process as part of our Digital First Transformation project, we appointed DotCentric as our website agency partner. From undertaking user research and analysis, to design and integration with a new CRM and e-commerce platform, dotcentric have provided a first-class service and client experience.
DotCentric have been a brilliant partner for us. They stepped in when the agency who undertook our initial build were unable to support the site on an ongoing basis. They quickly learnt our code basis, including some complex custom coding around our Microsoft Dynamics integration. DotCentric are a valuable partner, and I wouldn’t hesitate to recommend them.
It was an absolute pleasure working with DotCentric. From the initial discussions about our project, to the discovery phase where we fleshed out the requirements, to the implementation phase, the DotCentric team were engaged, proactive, honest and helped us make better decisions based on their knowledge and skillset.
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Ready to move things forward?
Whether you’re seeking deeper insights into user behaviour or looking to strengthen your technology foundations, we’ll help you connect the dots by bringing together the right people, processes and platforms to deliver measurable value.
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