Evidence guided and outcome driven
We use research and experimentation to help teams prioritise what matters most – reducing risk and accelerating value creation.
Your partner for DXP build and support
We specialise in the delivery and support of future-ready digital experience platforms and content management systems for organisations that provide business critical websites and digital services.
The value of digital experience platforms
Empower teams to deliver better digital experiences, faster
Digital Experience Platforms (DXPs) and modern CMSes give organisations the tools to manage content, personalise experiences and optimise performance across every channel.
Faster time to market
A modern DXP or CMS streamlines content creation, approvals and publishing workflows – allowing teams to launch content without relying on development resources.
Future-ready and scalable
With an API-first architecture, DXPs integrate easily with popular CRM’s and eCommerce platforms –making it easier to scale and adapt as your digital estate grows.
Lower total cost of ownership
By reducing reliance on development, simplifying workflows and consolidating multiple tools into a single platform, DXP’s lower long-term operational costs.
Our technology and build services
Optimizely DXP development
We design, build, and optimise enterprise-grade solutions using the full capabilities of the Optimizely DXP platform – including CMS, Commerce, experimentation and personalisation.
As a Gold Partner, we bring deep platform expertise and a proven delivery track record. Our development team is highly versed integrating Optimizely into broader digital ecosystems and delivering platform upgrades.
Umbraco CMS development
We develop bespoke Umbraco CMS solutions that combine flexibility, performance and ease of use. Our approach balances clean technical implementation with a highly intuitive editorial experience – enabling content teams to work efficiently while ensuring long-term scalability.
Whether replatforming from a legacy system or upgrading to the latest version, we engineer robust foundations that evolve with your business needs.
Data and content migration
We manage the end-to-end process of content and data migration as part of replatforming and transformation projects. Our structured methodology ensures accurate mapping, validation, and cleanup – reducing risk, maintaining SEO performance and ensuring accessibility compliance.
Whether you're migrating from a legacy CMS, decoupled platforms or fragmented content sources, we ensure a smooth and secure transition using modern techniques.
Support and aftercare
As a digital experience and technology partner we provide dedicated post-launch support, performance monitoring and proactive platform optimisation.
From troubleshooting and release management to ongoing enhancements, we act as an embedded partner – ensuring your platform remains secure, performant, and aligned with evolving user and business needs.
Delivering outcomes over output
The ROI of digital experience platforms
From faster publishing workflows to increased conversion rates and enterprise-grade uptime, the benefits of investing in a DXP are both immediate and long-term.
2025 Forrester Consulting report (TODO)
6.7×
Forrester reports organisations implementing DXPs typically see a 670% return on investment.
60%
increase in conversion rates following the deployment of a DXP.
75%
time savings on deploying, updating and organising content.
99.9%
uptime SLA guarantee with many modern DXPs.
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Experts in digital experience platforms
As long term partners of Optimizely, Umbraco and other enterprise platforms, we offer unmatched expertise in the design and delivery of business critical websites and digital services.
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Built on partnership and trust
We act as a strategic extension of our clients internal teams, collaborating closely and sharing our expertise to build long-term value together.
Following a competitive tendering process as part of our Digital First Transformation project, we appointed DotCentric as our website agency partner. From undertaking user research and analysis, to design and integration with a new CRM and e-commerce platform, DotCentric have provided a first-class service and client experience.
It was an absolute pleasure working with DotCentric. From the initial discussions about our project, to the discovery phase where we fleshed out the requirements, to the implementation phase, the DotCentric team were engaged, proactive, honest and helped us make better decisions based on their knowledge and skillset.
We were really impressed with how DotCentric took the time to fully understand our organisation, our members, what we do and how we work. This ensured that we were all aligned in what we wanted to achieve and worked efficiently together as one team.
It is important for our technology partners to be committed to user-centric practices (user research, prototyping, usability testing) and agile methodology. The DotCentric UX team got to grips with a complex set of needs and drivers and in a short period, they generated the user insight, prototypes and design assets we needed to progress to build.
The team at DotCentric have been integral in helping us to identify opportunities to improve the user experience for our members and have been an invaluable partner in continuing to improve our digital experience.
I have found the knowledge, expertise and guidance offered to Karndean to be of the highest standard. DotCentric have shown an aptitude to fully understand our business and the markets in which we operate.
Approaching DotCentric completely changed our idea of what we needed as they were able to think outside the box and present us with a range of solutions to solve our challenges.
Working with us
Ready to move things forward?
Whether you’re seeking deeper insights into user behaviour or looking to strengthen your technology foundations, we’ll help you connect the dots by bringing together the right people, processes and platforms to deliver measurable value.
Call us:
+44 (0) 203 8876616
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