Evidence guided and outcome driven
We use research and experimentation to help teams prioritise what matters most – reducing risk and accelerating value creation.
Deliver accessible and compliant web estates
We help organisations design and develop inclusive websites and digital services that meet the latest accessibility standards and work for everyone.
The value of web accessibility
Create inclusive and compliant digital experiences
Web accessibility leads to better engagement, broader reach and reduced support costs.
Reach every user
Accessible websites work better for everyone – including people with disabilities, users on mobile devices and those in low-bandwidth environments.
Reduce risk and stay compliant
Meeting WCAG standards helps you stay compliant with legal and regulatory requirements, avoiding reputational and financial risk.
Improve usability and performance
Accessibility best practices improve clarity, navigation, and performance – resulting in better engagement and reduced support demand.
Our accessibility services
Web accessibility audits
We are highly experienced conducting in-depth accessibility audits aligned with the latest WCAG standards to identify critical issues across your website or service.
Our reports are clear, prioritised and designed for both technical and non-technical teams – making it easier to understand what needs to be fixed and why it matters.
Accessibility remediation and support
We go beyond audits by fixing the issues needed to bring your website or digital service in line with WCAG compliance. Our team can make the necessary code-level changes or work alongside your development team to guide remediation.
From resolving HTML, ARIA and structural issues to improving content and design accessibility, we can ensure your website not only meets standards but delivers an inclusive experience.
Shift-left accessibility consulting
We also help teams embed accessibility at the earliest stages of a digital project – during discovery, UX and design. Our shift-left consulting includes reviewing wireframes, prototypes and design systems to identify potential accessibility barriers before they’re built into code.
Addressing accessibility early is significantly more cost-effective than remediating issues post-launch and leads to stronger, more inclusive design outcomes from the outset.
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Experts in digital experience platforms
As long term partners of Optimizely, Umbraco and other enterprise platforms, we offer unmatched expertise in the design and delivery of business critical websites and digital services.
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Built on partnership and trust
We act as a strategic extension of our clients internal teams, collaborating closely and sharing our expertise to build long-term value together.
Following a competitive tendering process as part of our Digital First Transformation project, we appointed DotCentric as our website agency partner. From undertaking user research and analysis, to design and integration with a new CRM and e-commerce platform, DotCentric have provided a first-class service and client experience.
It was an absolute pleasure working with DotCentric. From the initial discussions about our project, to the discovery phase where we fleshed out the requirements, to the implementation phase, the DotCentric team were engaged, proactive, honest and helped us make better decisions based on their knowledge and skillset.
We were really impressed with how DotCentric took the time to fully understand our organisation, our members, what we do and how we work. This ensured that we were all aligned in what we wanted to achieve and worked efficiently together as one team.
It is important for our technology partners to be committed to user-centric practices (user research, prototyping, usability testing) and agile methodology. The DotCentric UX team got to grips with a complex set of needs and drivers and in a short period, they generated the user insight, prototypes and design assets we needed to progress to build.
The team at DotCentric have been integral in helping us to identify opportunities to improve the user experience for our members and have been an invaluable partner in continuing to improve our digital experience.
I have found the knowledge, expertise and guidance offered to Karndean to be of the highest standard. DotCentric have shown an aptitude to fully understand our business and the markets in which we operate.
Approaching DotCentric completely changed our idea of what we needed as they were able to think outside the box and present us with a range of solutions to solve our challenges.
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Working with us
Ready to move things forward?
Whether you’re seeking deeper insights into user behaviour or looking to strengthen your technology foundations, we’ll help you connect the dots by bringing together the right people, processes and platforms to deliver measurable value.
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